Shipping policy
At Illume Blends, we are committed to delivering your candles with care and efficiency. Below are our shipping details:
Processing Time:
• Orders are processed within 2-3 business days (excluding weekends and holidays).
• Custom or large orders may take up to 5 business days to process.
Shipping Rates & Delivery Times:
• U.S. Orders: Standard shipping via FedEx or USPS typically takes 3-7 business days.
• FREE SHIPPING on orders $40+ (applies to U.S. orders only).
• International Orders: We ship via USPS, UPS, or Pirate Ship, with a flat rate of $55. Delivery times vary based on location.
Lost or Damaged Packages:
• If your package arrives damaged, please contact us within 48 hours with photos of the damaged item and packaging.
• We are not responsible for lost or stolen packages. Please ensure your shipping address is correct.
For any shipping-related questions, email us at illumeblends@gmail.com.